We serve our clients’ needs by sourcing and engaging foreign personnel for various positions in different industries such as healthcare professionals, operators, technicians, service providers and call centre staff. Our partner network covers Cambodia, China, India, the Philippines and Vietnam, allowing us to help you recruit workers that may not be readily available within local shores. We will handle all the necessary administration such as work permit applications, medical check-ups, accommodation and other logistical needs. If required, we will provide training and orientation services.

Our services go beyond recruitment. We support our clients on an on-going basis, assisting them with employment permit renewals, cancellations and repatriations.

In summary, we recognize that our clients would have 5 key concerns when hiring from overseas, and we ensure that these are addressed fully:

• Finding the right candidates who have the necessary qualities to perform their duties well
• Finding these candidates quickly
• Having minimal administrative and logistics hassles during the recruitment
• Preparing candidates to assimilate quickly into a new living and working environment so that they can focus on their work
• A long term relationship with support throughout the candidates’ employment

If you need to fill vacant positions with employees from overseas, please contact us at cr@citadel.com.sg.


How we help you with your International Staffing

Role requirements Employment Terms Timelines Selection Process	Distance interviews On-site interviews Tests	Employment permit application and registration Arrival meeting Medical checkup Security bond application	Renewals Repatriation Counseling

The range of services we provide include:

• Assisting with your application for Industrial Classification for those companies who are employing foreign workers for the first time
• Coordinating all logistical arrangements for your selection process which may includes tests and interviews at the candidates’ country
• Making applications, renewals and cancellations of employment permits such as Work Permits, S-Passes and Employment Passes. When the permits are approved, we can assist with their collection
• Preparing candidates for their move to Singapore and starting work with you. We will help arrange for suitable accommodation and provide an orientation for new arrivals.
• Taking care of administrative requirements such as the registration of candidates at the Work Pass Service Centre, security bonds, medical check-ups and medical insurance.
• Handling problems concerning the candidates during their employment.
• All administrative and logistical support required for repatriating workers upon the expiry or termination of their employment contract. We will provide replacement candidates if required.